Privacy Policy

At TerraKit, your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. By using our website, you agree to the practices outlined below.

1. Information We Collect

Personal Information

We collect personal data when you register, place an order, or contact us, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (handled securely via third-party payment gateways)

Usage Data

To improve your experience, we collect data such as:

  • Pages visited and time spent

  • Clicks and browsing behavior

  • Device, browser, and IP address

Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality

  • Personalize your shopping experience

  • Analyze site traffic and performance

You can manage cookie preferences via your browser settings. Some features may not work correctly if cookies are disabled.

2. How We Use Your Information

  • To Process Orders: Manage, fulfill, and deliver your purchases.

  • To Improve Our Website: Analyze usage data for optimization.

  • To Communicate:

    • Send order confirmations and updates

    • Respond to inquiries

    • Deliver promotional emails (only if you opt in)

3. Data Protection and Security

We implement industry-standard security measures to protect your personal data. Information is stored on secure servers or with trusted service providers. Access is limited to authorized personnel only.

4. Sharing Information with Third Parties

We only share your data with third parties necessary for store operations:

  • Payment processors – for secure transactions

  • Shipping providers – for order delivery

  • Analytics tools – to improve performance

  • Review platforms – to gather customer feedback

We do not sell or rent your personal information to third parties.

5. Your Rights and Choices

  • Access & Correction: You may request to view or update your data at any time.

  • Deletion: You can ask us to delete your information, subject to legal obligations.

  • Marketing Preferences: You may opt out of promotional emails anytime by clicking the unsubscribe link.

  • Cookies: Manage via your browser settings.

6. Data Retention

We retain your information only for as long as needed for legitimate business or legal purposes. When no longer required, your data is securely deleted.

7. Policy Updates

This Privacy Policy may be updated to reflect changes in law or our business operations. All updates will be posted on this page with a revised effective date. Please review it periodically.

8. Contact Us

If you have questions about this policy or want to exercise your rights, Contact Us at:

Thank you for trusting TerraKit with your gardening needs. We’re committed to protecting your privacy every step of the way. 🌱